Privacy Policy
This Privacy Policy describes how Brassna ("we", "us", "our") collects, uses, and shares personal data when you visit https://brassna.it.com or place an order with us.
Data controller: Brassna, Rue des Chaudronniers 14, 40000 Marrakech, MA. Contact: support@brassna.it.com.
1. Data we collect
- Order data: name, email, phone, billing and shipping addresses, order items and totals.
- Payment data: processed by our payment provider. We never see or store your full card number.
- Support data: messages you send us via email or the contact form.
- Technical data: IP address, browser, device type, pages viewed, referrer.
- Marketing / advertising data: if enabled, cookies and pixels from Meta (Facebook/Instagram), TikTok, Google Ads, Pinterest, or Google Tag Manager collect anonymous events (page views, add-to-cart, purchase) for advertising and analytics.
2. Why we use it
- To fulfill and ship your order (contract).
- To comply with tax, customs, and accounting law (legal obligation).
- To prevent fraud and secure the site (legitimate interest).
- To measure marketing performance and show relevant ads (consent, where required).
3. Who we share it with
We share the minimum necessary data with trusted processors: our payment provider, shipping carriers, email service, and — where enabled — advertising platforms (Meta, TikTok, Google, Pinterest). We never sell your data.
4. Retention
- Order records: 10 years (tax law).
- Account data: until you close your account.
- Marketing consent: until withdrawn.
- Anonymous analytics: 14 months.
5. Your rights
Under GDPR, UK GDPR, and CCPA you may request access, correction, deletion, restriction, or portability of your data, and object to processing based on legitimate interest. Email support@brassna.it.com and we'll respond within 30 days.
6. International transfers
Some processors store data outside Morocco or the EU. Transfers are covered by Standard Contractual Clauses or equivalent adequacy mechanisms.
7. Cookies & pixels
See our Cookie Policy for the list of cookies and pixels we use and how to manage them.
8. Changes
Material changes will be posted here. Continued use of the site after changes constitutes acceptance.
